Complaints

Your views are important to us. If you are happy or unhappy with the service you have received from us we would like to hear from you as soon as possible.

South Yorkshire Police strives to provide a quality service and aims to get it right every time. However, there may be occasions when you are dissatisfied with the service you have received.

If you are unhappy with the service provided on a particular occasion, or you believe the conduct of an individual has fallen below the standard expected, you have the right to express your dissatisfaction or make a formal complaint.

We will listen to you and take your needs and views seriously. In some instances your complaint may have arisen from a misunderstanding or a mistake on our part, rather than wrongdoing.

An upheld complaint will not always result in disciplinary proceedings against  police officers or staff. However, we will always seek to learn from complaints and change our policies and practices when appropriate.