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Date published: 04 May 2023 07:48

When to call 999

When there is a threat to life; this includes road traffic accidents where people are injured, the road is blocked or a vehicle involved in the accident has failed to stop
Violence to a person or damage to property is imminent
A serious offence is actually in progress
A suspected offender is still at the scene of a crime
When any delay in reporting the incident may prevent the apprehension of an offender
When serious disruption to the public is currently taking place or, is likely to take place

When to call 101 (non-emergency)

To report a crime that is not currently taking place and the offender is no longer present
Where your call is a routine enquiry
To make an appointment to attend an enquiry desk
Requests for advice or to provide information
Lost and found property enquiries

Before calling, please visit our 'Should I Call 101 page' to check whether it is something we can help you with.

Report an incident online

The online portal

As an alternative to 101, you can report your non-emergency incident on our online portal.

Also on the portal, you will be able to track the status of your report, read a number of knowledge items relating to your incident, and live chat with members of the force.

Click here to access South Yorkshire Police’s online portal.

Please note that the online portal is not compatible with Internet Explorer.

To use the portal, customers must first register for an account. Registration is required to ensure contact details are available should an incident need to be investigated further.

Other online services

The following services are not available on the online portal, but can be accessed by clicking the links below:

Tell us

Some incidents may seem trivial, and too much trouble to bother reporting, but it's very important that you do. We target our resources according to analysis of crime reports, so if large numbers of incidents are not reported this analysis will be incorrect.

Not all reports of crime result in a visit by a police officer, but when looked at along with other reports from the same area a picture may emerge which enables the police to respond more effectively than to individual incidents.

Did you know that you can report anonymously?

If you want to report crime or suspicious activity, you can contact Crimestoppers with the information anonymously.

You can do this by calling them on 0800 555 111 or by completing their online form.

Antisocial behaviour

See our antisocial behaviour page to find out more about what can be reported and the right person to report to.

Civil dispute

Police should be called in relation to a civil dispute only if a crime has been committed or someone is in immediate danger.

Click here for more information on civil disputes.

Report someone missing

Call 101 and make a report of a missing person to the call taker.

If there is an immediate risk to the person or the public dial 999.

Road Traffic Collision

Not all Road Traffic Collisions need to be reported to the police.

Click here for more information on when to contact the police following a collision.

Sell to SYP

Click here for information on tendering.