SCAM ALERT: Be aware telephone banking scams

Date published: 23 December 2021 08:21
Dated: 23 December 2021 08:05:01

South Yorkshire Police is warning people to be aware of fraudulent calls purporting to be from their bank after a series of reports of telephone banking scams in recent weeks.

In this scam, fraudsters call the victim and pretend to be making contact from the their bank to inform them that there has been suspicious activity on their account or it’s been misused in some way.

The fraudsters then ask the victims to go to their bank or post office, withdraw a set amount of cash, and post it to an address, usually residential.

PC Vicki Arrowsmith from the force’s Fraud Co-ordination Team, said: "Victims of telephone fraud tend to be elderly or vulnerable and it can be very distressing for them to realise that someone has exploited their goodwill in this way.

"Following these recent reports, I'd ask everybody to be extremely suspicious of unsolicited phone calls from your bank - and don't think it is authentic simply because the person on the other end of the phone knows basic personal details about you such as your name or address.

"If you think you are on the phone to a fraudster, hang up the phone straightaway and then call back your bank on a trusted number, via a different phone line or mobile. If you can't use a different phone, wait at least 30 minutes before calling in case the fraudster has stayed on the line.”

If you believe you or someone you know may have been a victim of this scam, you can make a report to Action Fraud online at or by calling 0300 123 2040.

If you have elderly or vulnerable relatives, please pass this information along to them.

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